Refunds

In a situation where your customer needs to get a refund, it’s a simple process. You can refund the full amount of any successful transaction.

How it works

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To make a refund, tap the Main menu and tap Sales.

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Find the transaction by looking at the date and time stamp and the last 4 digits of the customer’s credit card. Tap that transaction

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Tap Refund order at the bottom of the screen.

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The customer asking for the refund needs to place their card on the device to register the refund.

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After the refund has been approved, you can give the same receipt options to the customer as with a normal payment.

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