# Receipts

<div data-full-width="false"><figure><img src="https://3273535141-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHcN7n2RefgutErEy6gSW%2Fuploads%2FfVtTIrXyAOz8Ycn9lsG2%2FReceipts.jpg?alt=media&#x26;token=3ab644ac-e6c2-443e-958b-d934bf8f5835" alt=""><figcaption></figcaption></figure></div>

With our digital receipts, they’ll spend less time finding that sheet of paper they need a refund - or file a complaint.

We offer three different solutions for delivering receipts to your customers: sending a text, sending an email, or scanning a QR code.

## How it works

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden></th><th data-hidden></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td>After a successful payment you have 3 different ways to send a receipt. Tap either <strong>Send to phone</strong>, <strong>Send to email</strong> or <strong>Scan QR code</strong></td><td></td><td></td><td><a href="https://3273535141-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHcN7n2RefgutErEy6gSW%2Fuploads%2FtYh06dDtdjYqXO3I195z%2FReceipt%201.jpg?alt=media&#x26;token=d214518d-d02a-45e0-98ef-5b10420dbf54">Receipt 1.jpg</a></td></tr><tr><td>When tapping send text message, you can ask the customer for their phone number or have them enter it. Tap <strong>Send text message</strong>. The receipt will show up on the customers phone shortly.</td><td></td><td></td><td><a href="https://3273535141-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHcN7n2RefgutErEy6gSW%2Fuploads%2F0aspTkYpiCG4KHrSG3Ei%2FReceipt%202.jpg?alt=media&#x26;token=b1a126a0-73e9-4461-a057-87bd3e34cb29">Receipt 2.jpg</a></td></tr><tr><td>Tap <strong>Send to email</strong> and ask the customer for their email address - or have them enter it. Tap <strong>Send email</strong>. The receipt will show up shortly after.</td><td></td><td></td><td><a href="https://3273535141-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHcN7n2RefgutErEy6gSW%2Fuploads%2FxvCJoBYiOeFnlCW3rOGa%2FReceipt%203.jpg?alt=media&#x26;token=4309ca02-82ec-48a6-83e5-be7bba5aa2cb">Receipt 3.jpg</a></td></tr><tr><td>Tap <strong>Scan QR code</strong> and ask the customer to open the camera on their phone and scan the QR displayed on the terminal. A unique QR is generated for every receipt. After the customer has scanned the QR and tapped the link, you can tap <strong>Done</strong>.</td><td></td><td></td><td><a href="https://3273535141-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHcN7n2RefgutErEy6gSW%2Fuploads%2FWQNA0HFDZ3A4uxM3ghRA%2FReceipt%204.jpg?alt=media&#x26;token=4b6aab95-50e1-4664-a56b-926831c38ac8">Receipt 4.jpg</a></td></tr><tr><td>If you want to view the receipt before or after sending it, tap <strong>View</strong>.</td><td></td><td></td><td><a href="https://3273535141-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHcN7n2RefgutErEy6gSW%2Fuploads%2F0BjMTzE0DOtfFbX4j2XE%2FReceipt%205.jpg?alt=media&#x26;token=e2066c0d-038f-4c61-9e19-fc08e64510fd">Receipt 5.jpg</a></td></tr></tbody></table>

{% hint style="info" %}
Your customers can scan QR codes using their native camera app on phones with iOS 11 or above and Android version 9 or above. For older phones, they would need a separate QR scanner app.
{% endhint %}

### Receipts after ended payment

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden></th><th data-hidden></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td>To send the receipt on an ended transaction, tap the <strong>Main menu</strong> and tap <strong>Sales</strong>.</td><td></td><td></td><td><a href="https://3273535141-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHcN7n2RefgutErEy6gSW%2Fuploads%2FhzwbV1Zi9uzkxLp2HjM3%2FRefund%201.jpg?alt=media&#x26;token=f14d6106-0877-4fbe-ae1e-d8139e1b527b">Refund 1.jpg</a></td></tr><tr><td>Find the transaction by looking at the date, the time stamp and the amount. Tap the <strong>transaction</strong>.</td><td></td><td></td><td><a href="https://3273535141-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHcN7n2RefgutErEy6gSW%2Fuploads%2FSVsf0GhR9RWgMPyldpQE%2FRefund%202.jpg?alt=media&#x26;token=db33dd85-7e5d-4df7-9813-8f702bc5f6dc">Refund 2.jpg</a></td></tr><tr><td>Scroll to the bottom of the transaction detail page and tap one of the 3 methods of sending a receipt.</td><td></td><td></td><td><a href="https://3273535141-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHcN7n2RefgutErEy6gSW%2Fuploads%2FXlODkkEAPdEOxEPMNpEy%2FReceipt%206.jpg?alt=media&#x26;token=6c7d07a8-d48a-49f0-a034-4df26db6fc82">Receipt 6.jpg</a></td></tr></tbody></table>
